Sunday
Apr202008
Wind-B-Gone (part 4)
Sunday, April 20, 2008 at 6:49PM
I know I said "tomorrow" two days ago - but a late season cold got it's teeth into me this weekend and I just haven't been feeling great.
Anyhow - Withing an hour of sending the email in the last post I received the following letter from the president of Oregon Scientific:
Good news: It's on the roof - and all readings to the base station console look good. It was actually easier to set up (I think because I knew what I was doing)... Kelli think it looks like a landing tower for UFO's - which is cool in and of itself.
Bad news: There seems to be some rather large bugs in the software I use to publish and record weather data - which - basically makes this unit about as "busted" as the old one... If the old one didn't read wind - and this one reads it but I can't capture a log of it - same same.
Well - not looking a gift horse in the mouth - I have confidence in the software - and the guy who writes it - so - here's to a long customer service experience put to rest (I hope) - I guess time will tell.
Anyhow - Withing an hour of sending the email in the last post I received the following letter from the president of Oregon Scientific:
Dear Andy,
Thank you for taking the time to send this detailed note. I am certainly disappointed to hear about the problems you have had bringing resolution to the issue with the WMR100. This is clearly not the type of service we intend to provide.
I have asked our customer service manager (name removed out of consideration) to contact you today and help get this resolved.
My apologies for the inconvenience this has caused you.
While I have also asked (that person) to keep me posted, please feel free to let me know if this does not get resolved appropriately.
Thanks very much,
Mike Prager
President
Oregon Scientific
Good news: It's on the roof - and all readings to the base station console look good. It was actually easier to set up (I think because I knew what I was doing)... Kelli think it looks like a landing tower for UFO's - which is cool in and of itself.Bad news: There seems to be some rather large bugs in the software I use to publish and record weather data - which - basically makes this unit about as "busted" as the old one... If the old one didn't read wind - and this one reads it but I can't capture a log of it - same same.
Well - not looking a gift horse in the mouth - I have confidence in the software - and the guy who writes it - so - here's to a long customer service experience put to rest (I hope) - I guess time will tell.
Reader Comments (4)
I'm guessing you rebooted the system around 6 this morning? Looks like all graphs were stationary til then?
Yup - dang technology... great when it works - miserable when it doesn't!
I think it looks like Mary Poppins will show up at any time.
It does have a bit of a "umbrella" appearance to it now that you mention it... Here's to hoping it does not try and pull the and of the house off!